There are a fair number of Scalp Med complaints and related stories resulting from unsuccessful user experiences with the product on the Internet. But to be fair, there are also a significant number of positive testimonials out there as well.
Contrary to the complaints, the company's website details how they have helped thousands of people suffering from hair loss and it also provides numerous case studies and written testimonial success stories of people it has helped to regrow hair.
Without a doubt, almost any company doing business with the general public will have some customer grievances. So; to get a better feel for the seriousness of the Scalp Med complaints, I reviewed the company's current status with the Better Business Bureau.
I determined that the company was started on January 9th, 2000 with the stated business objective of providing hair growth products to the general public.
Additionally; they were recently purchased by the infomercial powerhouse Guthy Renker, which adds both credibility and financial strength to the brand.
Overview of the Scalp Med complaints Currently loaded with the Better Business Bureau:
The company currently maintains a Triple A rating with the Better Business Bureau. The BBB also reports that proper consideration has been given to all complaints as presented to the company to date.
Specifically, there were 118 Scalp Med complaints lodged, closed and reported on by the BBB for the last 36 months.
In 83 of the cases the Scalp Med complaints department issued a full refund as the customer requested.
In 5 of the cases the company made a partial refund.
In 29 of the cases, the company agreed to perform according to their contract.
In 1 instance they refused to make an adjustment based on what were deemed to be justifiable reasons.
The most common Scalp Med complaints all have a similar theme related to the lack of success that the quoted users have had with Scalp Med.
Not to minimize the negative experiences that some individuals have had with this hair regrowth product; it is important however to recognize that hair loss is a complex affliction that can not easily be addressed in the best of circumstances.
Additional factors that may inflate Scalp Med complaints are that any hair regrowth regimen takes both time (at least 3 months) and consistency of use to be successful. So it's important to follow the products usage directions closely to maximize the chances for success. Any wavering from the recommended usage regimen can result in diminished results.
There can be no doubt that Scalp Med has the potential to regrow hair simply based on the fact that it contains Minoxidil; also known as Rogaine.
Minoxidil has been approved by the FDA as one of the few scientifically proven hair regrowth products on the market today, which means that any product that contains Minoxidil should also be able to regrow hair due to the hair growth effects of this ingredient at a minimum .
Add to that the additional hair growth ingredients in the Scalp Med formulation and they claim that your chances of regrowing your hair are greatly increased with their product.
In closing; While there does exist a number of valid Scalp Med complaints, the number of complaints is not unreasonable due to the fact that the company sells a product that requires diligent long term application (at least 2 to 3 months) with results that can be somewhat hard to measure in many cases.